5 Build a Collaborative Team: Manage Team Accounts and Data

Through the previous guidance, you already know how to quickly bind a screen, configure alarm notifications, and view the monitoring details of a screen with VNNOX Care. So, you have learned about the key functions of VNNOX Care.

Finally, let's learn how to create service team accounts and assign responsibilities and permissions to each account with VNNOX Care according to the job position, so as to improve data security and enable management of screens in different areas. In addition, it can also improve the internal operation and management efficiency, reduce the cost of internal collaboration and operation of the enterprise, and provide more efficient services.

The following steps will let you know how to create a sub-account, assign function permissions to the account, and associate screens with it.

1. From VNNOX Care homepage, choose System > Account Management to access the account management page.
2. Click New to access the New Account page. Enter an account, password, and name.
3. Under Function Permissions, assign permissions to the account to keep maintenance information safe and prevent data breaches.
4. Click the box under Screens Associated to add screens for the account to manage, allowing for management of screens by area.

After the account creation is completed, go back to the account list to edit or delete an existing account or reset the account password.

You can edit the following:

• Disable/Enable an account. In case of team member turnover, the account can be quickly disabled to prevent enterprise data breaches.
• Reassign function permissions to an account. In case of team member turnover or position changes, the original account can be kept and new permissions can be assigned.
• Associate other screens with an account. In case of team member turnover or position changes, the previously associated screens can be quickly replaced while the original account is kept.

Congratulations! You have successfully completed the novice quick start exercise. With these skills, you can manage screens proficiently with VNNOX Care.

Let’s review what we have learned:

• What is VNNOX Care and its service structure
• How to bind a screen to VNNOX Care during construction
• How to view the all-round monitoring information on a monitoring panel and present your services to customers so as to promote the overall image of the enterprise
• How to configure monitoring alarm notifications, quickly find problems and let a screen recover from a failure
• How to create and manage your own team accounts to make your work more efficient

Now, use VNNOX Care to start an experience of managing your own screens and service teams.