Configure Fault Alarms
When the screen has an exception or enters an abnormal working status, the system will generate different levels of alarms and alarm log information according to the default alarm rules.
After subscribing to the alarm notifications, you will be informed of the screen problems anywhere, anytime. The alarm information will be sent to you as an email, which is very convenient for you to quickly find and deal with the problem. You can also customize the alarm thresholds based on the device and scenario differences to configure personalized alarm rules. Below are the system's default alarm rules and steps to configure alarm rules.
# Default Alarm Rules
# Configure Alarm Rules
Step 1: From the navigation bar on the left, choose My Services > Alarm Rule Management to enter the general alarm rules page.
Step 2: Click Configure Rule and customize an alarm rule.
- Configure the alarm notification.
- Enter an alarm rule name.
- Choose whether to receive alarm notification. If you want to receive it, enter an email address that receives the notification. Otherwise, you will not receive the alarm information.
- Set the time zone of the region where the recipient is in and the time when the recipient receives the emails. The system will send alarm emails to the recipient according to the local time.
- Set the daily notification limit for a single alarm option. The default value is 10 and it is up to 10,000.
- (Optional) Associate one or multiple screens.
- Configure the alarm rules.
- Set the alarm level, which includes Faulty and Risk.
- Set the trigger condition. Set the normal range values for alarm options (the boundary values should fall within the default system range), and the system will trigger an alarm when actual value is outside the normal range.
- Set when the notification is sent. The notification can be sent immediately or after the exception keeps for 1 minute, 3 minutes, 5 minutes or 10 minutes.
- Set the notification status to enable or disable the alarm notification.
Step 3: Click Save to complete alarm rule configuration.
Notes:
- Before the device exception is recovered, the risk and faulty level alarm notifications will be generated only once.
- In the Alarm Rule Configuration area, you can reset all the rules to the system default rules with just one click.
- On the General Alarm Rules page, you can directly turn on or off Allow Notifications and associate screens for configured alarm rules. You can also edit or delete them.