Manage Control Options

When a screen fails, contact the technical support engineers of NovaStar and grant the necessary authorization to attempt remote recovery.

Prerequisites:

• The faulty screen is bound to VNNOX care by backing up the configuration file to cloud.
• Only the screens of asynchronous control system can be recovered in VNNOX Care for web.
• If the a hardware device is damaged, it cannot be recovered remotely and needs to be replaced on site.
• T1/T2/T3/T4/T4A/T6/T8/Tx-4G/TCC70 must be V3.7.7 or later. T30/T40/T50/T60 must be V3.9.0or later. The entire TU series devices are supported.

On the homepage, choose Screen Management, select a screen from the screen list, and control the screen remotely on the Control Management tab page.

Restart Screen

When the screen fails, you can click Restart to attempt remote recovery.

One-Click Restore

When the fault is caused by the configuration parameters, you can click One-click Restore to send the backup file to quickly recover all the screen parameters without going to the site.

Brightness Configuration

To adjust the screen brightness, you can click Configuration to set an Automatic Brightness Adjustment Table and** Ambient Light Mapping Table**.

Upgrade Player

When some functions become unavailable due to the outdated version of the player, you can click Upgrade to update the player to the latest version.